Delivery & customer service
All our orders are taken from the shelves of our Burlington Arcade store. They are then elegantly gift wrapped by hand before being boxed and sent out to you.
All orders are delivered within 7 days. Your order will be sent out using recorded delivery, so you will need to make sure there's someone around to sign for it. If you are not at home you will get a card through the door to let you know that your item is awaiting collection from your local Royal Mail depot. In the unlikely event that your chosen item is out of stock we will be in touch to let you know when to expect your delivery.
All orders over £150 FREE delivery
Delivery to UK by Royal Mail £7.55
Delivery to Europe £12.95
Delivery to USA & Rest of the world £14.95
A FREEPOST returns service is available for all UK customers. To arrange a freepost return please contact the store on +44 (0) 207 499 6485
Please call us if your order is urgent and we will endeavour to arrange next day delivery to any address in the UK.